Frequently Asked Questions
Quick answers to help you understand our services and how we can support your project.
1. What is NABH Accreditation and why is it important for Indian hospitals?
NABH is India’s top quality benchmark for hospitals. It is a constituent board of the Quality Council of India (QCI). It ensures patient safety and high standards of care, and is often required for CGHS/ECHS empanelment, insurance tie-ups, and medical tourism.
2. How does a NABH consultant speed up the certification process?
A professional NABH consultant acts as a bridge between the standard requirements and your hospital’s current operations through gap analysis, documentation, staff training, and mock audits—speeding up the certification process.
3. What is the difference between NABH Full Accreditation and Entry-Level Certification?
The Hope/Entry-Level Certification is designed for smaller healthcare organizations (SHCOs) to begin their quality journey with fewer burdens. Full Accreditation is the comprehensive gold standard required for large multi-specialty hospitals. Our consulting services cover the transition from Entry-Level to Full Accreditation seamlessly.
4. Is NABH accreditation mandatory for CGHS empanelment?
Yes, for most categories, having at least NABH Entry-Level Certification is a mandatory requirement for empanelment with government schemes like CGHS (Central Government Health Scheme) and AYUSHMAN BHARAT (PM-JAY).
5. How long does the NABH accreditation process take with a consultant?
On average, the journey takes 6 to 12 months, depending on the hospital’s size and current readiness. With Medigence’s structured roadmap, we streamline the “Documentation and Implementation” phase, which is typically the biggest bottleneck for hospitals.
6. Why choose an established consultancy firm over a freelancer?
While freelancers may seem cost-effective, they often lack the multidisciplinary resources required for complex accreditation. Choosing a consultancy firm like Medigence provides accountability, multidisciplinary expertise, continuity, and end-to-end implementation—not just advisory.
7. How can I identify a truly experienced NABH consultant?
When vetting an expert, look for these “Green Flags”:
- Proven Track Record: Ask for a portfolio of hospitals that successfully achieved accreditation under their guidance.
- Gap Analysis Depth: An experienced consultant identifies structural gaps (HVAC, fire safety, zoning) early, not just paperwork errors.
- Post-Audit Support: Experience is proven by how a consultant handles “Non-Compliance” (NC) reports after the official assessment.
- Official Certification: Ensure they are updated on the latest NABH Edition standards.
8. Does Medigence provide support for both Entry-Level and Full NABH?
Yes. We guide smaller facilities through the NABH Entry-Level (HOPE) certification to build a foundation of quality. For established multi-specialty hospitals, we provide a rigorous roadmap for Full NABH Accreditation, focusing on advanced clinical outcomes and patient safety excellence.
9. Do you offer specialized accreditation for various facilities?
Yes. NABH maintains distinct standards for different healthcare verticals to ensure specialized quality control. We provide tailored consultancy and end-to-end support for the following facilities: Allopathic Clinics & Medical Colleges, Dental Clinics, Eye Hospitals, Medical Imaging Centres, Blood Banks,AYUSH & Wellness Centers, Ayurveda,Homeopathy, Yoga & Naturopathy Centres, Care Homes and many more.
10.Can you help our laboratory achieve NABL Accreditation?
Yes, we provide specialized consultancy for NABL .We help diagnostic centers and labs with technical competency requirements, equipment calibration protocols, and proficiency testing to ensure your lab results are globally recognized.
11. Does your team handle international standards like JCI Accreditation?
For hospitals aiming for global leadership and medical tourism, we provide JCI Accreditation consultancy. We help your facility align with international patient safety goals (IPSG) and rigorous global benchmarks to attract international patients and insurance providers.