Chief Operating Officer, Parul Sevashram Hospital
Ms. Ekta Modi (MBA; Healthcare Administration) represents Parul Sevashram Hospital as Chief Operating Officer and has a 16 plus years of strong experience in diverse areas of Healthcare; a firm believer of Patient Centricity approach model. She has honor of undergoing the prestigious “Management Development Program” from AIIMS (New Delhi).
She is a known speaker at many renowned forums for Customer Delight, Human Resource engagement, Patient Safety, Quality Management, Operational Efficiency Measures, Networking and Interdisciplinary approach, Digital Communication & Branding areas.
She is QAI Assessor for QAI Patient Safety Hospital Standards, Certified by NABH for Ethics Committee Standards, Certified as Internal Assessor for NABH (Programme on Implementation – 4th Edition, Virtual Certification for migration to 5th Standard), Certified by NABH for “Continual Quality Improvement, Tools and Techniques” , Internal Assessor for “Nursing Excellence”, Certified by QCI for Workplace Assessment for Safety & Hygiene, Certified in Clinical Audit by NABH, Documentation for Patient Safety & Quality Improvement. She holds a Gold Medal for a 50 hours course in Total Quality Management (TQM) from MSU.
She has assessed more than 15 hospital for NABH as an internal assessor.
Assistant Professor in Parul Institute of Public Heath; as a teaching faculty for MHA and MPH students.
Awarded as Patient safety Champion by QAI
Hospital planning & design
Hospital turnkey solutions
360 degree patient experience
Strategic research and planning
Marketing & branding