Neha lal

Sr General Manager – OPs & HR , GCS Medical College, Hospital & Research Centre & NABH Assessor

Hospital Operations Management ● Management Professional ● HR Management. Hospital Management leader & planner with a strong record of contributions in streamlining operations, invigorating businesses, heightening productivity, systems & procedures with rich experience of 17 years.

About Neha Lal

A proactive change agent who spends time in employee environment encouraging leaning and promoting the increased productivity that result in value-added services.

A strategic professional who deploys participative management style in fast-paced, diverse workforce.

Ability to establish new business, lead operations and work in multi-cultural environment and deliver sustained profitability and growth in dynamic conditions.


Member of Ahmedabad Management Association (AMA), Ahmedabad

Member of Academy of Hospital Administration (AHA), Noida

Member and Jt. Secretary of LASSIB International Society – Ahmedabad Chapter

Certified NABH Counselor, NABH, Quality Council of India (QCI) since 2010

Member of Academy of Hospital Administration (MAHA), Noida

Full Member of Quality Council of India (QCI), New Delhi since 2014

Member of Government Council Member of Gujarat Cancer Society since 2013


Tata institute of Social Sciences(TISS), Mumbai — MHA YEAR-2001

YMCA School of Business, New Delhi — Post Graduate Diploma in Hospital Administration(PGDHA) YEAR-1999

PGI , Chandigarh — B Sc. in Medical Technology YEAR-1996

Positions & Honors

ISQua (International Society for Quality in Healthcare Care) International Surveyor on the International Accreditation Prog(IAP) based in Ireland from 2011 onward.

Certified Assessor for Assisted Reproductive Technology (ART) Centres Accreditation by Quality and Accreditation Institute (QAI)

Professional Membership with Quality Council of India as Full Member

Individual Member of Asian Society for Quality in Healthcare as Member.

Academic Achievements

Associated with many Indian Institutes and Institutes for teaching programs in Hospital Management as Guest Faculty including Symbiosis Pune,TISS Mumbai,Chitkara Chandigarh,Goa University,IIPH Gandhinagar.

Associated with Ahmedabad Management Association(AMA) as Visiting Faculty for P.G. Diploma in Hospital Administration course.

Associated with All Indian Institute of Local Self Govt (AIILSG),Ahmedabad, affiliated with Saurashtra University as Visiting Faculty for Masters in Hospital and Health Management course.

Associated with C.M Patel College of Nursing,Civil Hospital,Gandhinagar as a Visiting faculty.

Associated with Jotiba College of Nursing ,Ahmedabad as a Visiting faculty

Guest faculty & External Examiner for PGDHA Course of Saurastra University,Rajkot

Visiting faculty for Masters in Hospital Management Course of North Gujarat University,Patan.


Awarded with “Mother Teressa Sadbhavna Award” from International Business Council, New Delhi for outstanding achievements in Healthcare

NABH Assessor from Quality Council of India, New Delhi

Awarded with “Women Leadership Award in Healthcare”, presented by ABP News, under Gujarat Healthcare Leadership Awards, on 27th Sept 2018

Awarded with “Dr. A.P.J. Abdul Kalam Sadbhavana Award” and “Certificate of Excellence” from International Institute of Education & Management for outstanding achievement on 6th Oct 2018

Since 2012 at AHPI, India as Advisor & Secretary – Gujarat Chapter